WordPress Madness Support

New to WordPress?

Here is a list of valuable information that be may be worth taking a look before requesting support:

If you already master all the information above, keep reading.

Wordpress Madness Support

Once you buy a theme from us you will receive your login access to the support forums to the mail address specified on the payment process (We manually create the forum accounts). We provide a fast lightning and high quality support at WP Madness.  This forum is intended to help customers with theme-related issues, but also give access to theme showcases, Frequently Asked Questions and General Discussion with the community.

Mad Theme Support

Mad Theme SupportWith every single theme we provide a very detailed documentation to help you get started, if you are experienced with WordPress you can even have your site up and running in 15 minutes. If you are installing one of our themes on your WordPress site, we recommend disabling all the plugins to avoid any conflict with the theme.

If you are looking for WordPress theme Customization, WordPress installation, custom plugin development or WordPress administration, you may want to head to our services page, since those requests are not considered as theme support.

Mad Support Schedule

Wordpress Madness Support ScheduleWe tend to check the forums from 6 to 7 times throughout the day, from Monday to Friday and Saturday morning. Our support team is GMT + 01:00 Western Europe, and we are available from 8am to 6pm.

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